
Client Onboarding and Digital Identity Summit for Financial Institutions
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About the event
For financial institutions, onboarding is not just about meeting customer needs and requirements. It’s about banks finding a way of providing world class customer experience at the same time as digitizing customer services. Having a digital presence therefore represents both a challenge and an opportunity for the banking sector. While COVID-19 may have pushed financial service organizations to digitalize, these companies have no plans of stopping even after COVID’s effects lessen. In fact, 77% of traditional financial institutions plan to increase their focus on digital transformation to improve customer experience. Leading digital financial institutions are gradually developing their onboarding into a multichannel process that is accessible from all devices. The industry is now entering the next stage: next generation client onboarding. This summit will focus mainly on the digital customer experience and merging all customer interaction channels to form a single channel. The impact Covid-19 has on digital onboarding processes, innovations in Digital on boarding and KYC, current transformation projects demonstrate that financial institutions are rethinking to counter the growing pressure from the competition as well as rising customer expectations. Don’t forget to mark 12th-13th September 2022 in your calendar! With the current global environment in mind, we have taken every step to ensure the safety of our clients and therefore we welcome you to the beautiful city of Amsterdam for our Client Onboarding and Digital Identity Summit for Financial Institutions.

Conference learning points
- Digitalisation & Automation of KYC Process
- Balancing compliance, CX and Digital Identity
- Centralized Finance (CeFi) vs. Decentralized Finance (DeFi)
- Best practices from assisting AI in the AML
- RPA & ML for Digital Identity and security
- Verification of Users Data
- Remote & Digital Onboarding Process
- Real-Time KYC
- Unification and universalization KYC
- Current requirements for Customer Due Diligence
- Seamless ticketing and chat services
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Sponsors
We offer a number of sponsorship options designed to meet your strategic goals. If you are interested in seeing our detailed sponsorship packages, please reach out to us by clicking the link below.
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