FAQs
Yes, it is possible to register online. Please ensure you register the full details of the attendee on the online registration form with an email address and contact number provided. Our registration department will then contact you with how to proceed with payment.
Our preferred method of payment is via credit/debit card. We accept all major credit cards (Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay) but it is possible to make the payment via bank transfer. If you would like to pay with a bank transfer, please indicate so on the registration form marking the ‘Bank Transfer’ option.
Yes. It is possible to send the registration form to us (registrations@innovatrix.eu) without the name(s) of the attending delegate(s). In this case, please write ‘TBA’ in the name section of the registration form. You can confirm the name(s) of the attending delegate(s) up to 5 days before the start of the event.
As with the majority of business meetings, the dress code for our conferences is professional, with smart casual business acceptable. We want our attendees to feel comfortable and we trust our attending delegates to wear the appropriate attire.
Yes, after the conference finishes you will receive all of the materials and documentation relating to the conference and the presentations within 7 working days.
The conference materials such as presentations and case studies can be purchased online in the case an attendee cannot attend the event physically. Please contact our registrations department (registrations@innovatrix.eu).
Yes, one-day passes are available with adjusted prices to reflect the difference. For more information, please reach out to our team at info@innovatrix.eu
Yes, all of the fees are included in the participation fee.
Yes, it is possible to split attendance between two colleagues over the two-day summit with no additional charge. We usually advise that the most benefit can be gained from one person experiencing the full two days, but we understand in some circumstances this is not possible, and we will always try to accommodate our attendee’s needs.
If you are attending in-person, you may be subject to VAT (the percentage varies depending on where the event is taking place) in addition to the price advertised. However, the VAT is reclaimable after the event. Your accountant may have more information about this.
In case you will not be able to attend the summit after you have registered, it is possible for you to send a substitution at no extra cost. In this case, please provide the name, job title and the contact details of the substitution one week before the start of the event.
Yes, we will absolutely issue an official invitation letter, after receiving the payment, for your application should a visa be required for you to visit our conference.
Please be prepared with any notes or written questions you would like to ask our speakers. A hard copy of the agenda with a presentation schedule will be provided to you along with useful items such as folders, pens, paper, etc. Attendees can bring their devices into the conference room, and WiFi will be available throughout.
Should Innovatrix be forced to postpone this event due to force majeure, the attendee/sponsor will receive a 100% voucher valid for one year to be used at any other Innovatrix event within 12 months from the date of issuance of such a voucher. Innovatrix will send email reminders and update the website (www.innovatrix.eu) as a way to inform the clients of the new dates.
While participation levels vary between the different industries we work with, please keep in mind that we aim to produce exclusive, invitation-only niche conferences, so places may be limited.
Yes, all presentations will be recorded and provided to all delegates in the documentation package, but live conferences will only be live-streamed.
There are different features and benefits included in our five levels of sponsorship. These include but are not limited to: speaking slots, exhibition booths, panel moderation, corporate branding exposure, recognition in numerous focused mass marketing campaigns, number of participant tickets and discounts on further tickets, and a client wishlist. For more information regarding sponsorship please see our sponsorship page or contact sponsorship@innovatrix.eu.
For inquiries regarding group discounts please reach out to our registration department at registrations@innovatrix.eu.
‘Vendors/Solution Providers’ are companies that provide software/solutions or services within the field our conference is concerned about. They wish to attend our summit to win new clients/business for their firm. Usually in the form of sponsorship, ‘Vendors/Solution Providers’ are primarily attending the conference to do business with the end-users in attendance hence their attendance pass is higher than the End User’s pass. ‘End Users’ on the other hand are attendees who participate in order to listen and learn from our speaker’s presentations and network with other industry professionals, get new ideas for their own business, and possibly discuss future business proposals too.
It is often possible for us to secure discounts in the hotels we hold our conferences in, but terms and conditions may vary. Please contact info@innovatrix.eu for further inquiries regarding hotel discounts.
Yes, sponsors receive a GDPR compliant delegate list within 7 days of the event ending.
The venues for our conferences are usually announced approximately three months before the event date.
Yes, we obtain preferential room rates for our attendees at our partner hotels.
Downloading our Innovatrix app gives you access to the delegate and speaker list, the conference agenda and exhibitor floorplan and the ability to arrange one-to-one meetings with our in-app chat function.
