Client Onboarding and Digital Identity Summit for Financial Institutions

12 - 13 September 2022 - Amsterdam, Netherlands + Online
80Days 15Hours 44Minutes 20Seconds


For financial institutions, onboarding is not just about meeting customer needs and requirements. It’s about banks finding a way of providing world class customer experience at the same time as digitizing customer services. Having a digital presence therefore represents both a challenge and an opportunity for the banking sector.

While COVID-19 may have pushed financial service organizations to digitalize, these companies have no plans of stopping even after COVID’s effects lessen. In fact, 77% of traditional financial institutions plan to increase their focus on digital transformation to improve customer experience. Leading digital financial institutions are gradually developing their onboarding into a multichannel process that is accessible from all devices. The industry is now entering the next stage: next generation client onboarding.

This summit will focus mainly on the digital customer experience and merging all customer interaction channels to form a single channel. The impact Covid-19 has on digital onboarding processes, innovations in Digital on boarding and KYC, current transformation projects demonstrate that financial institutions are rethinking to counter the growing pressure from the competition as well as rising customer expectations.

Don’t forget to mark 12th-13th September 2022 in your calendar!

With the current global environment in mind, we have taken every step to ensure the safety of our clients and therefore we welcome you to the beautiful city of Amsterdam for our Client Onboarding and Digital Identity Summit for Financial Institutions.



  • Digitalisation & Automation of KYC Process
  • Balancing compliance, CX and Digital Identity
  • Centralized Finance (CeFi) vs. Decentralized Finance (DeFi)
  • Best practices from assisting AI in the AML
  • RPA & ML for Digital Identity and security
  • Verification of Users Data
  • Remote & Digital Onboarding Process
  • Real-Time KYC
  • Unification and universalization KYC
  • Current requirements for Customer Due Diligence
  • Seamless ticketing and chat services


Caixa Geral de Depósitos

Caixa Geral de Depósitos is a Portuguese state-owned banking corporation, and the second largest bank in Portugal. CGD is Portugal's largest public sector banking corporation, established in Lisbon in 1876.

European Commission

The Commission represents and upholds the interests of the EU as a whole, and is independent of national governments. The European Commission prepares legislation for adoption by the Council (representing the member countries) and the Parliament (representing the citizens). It administers the budget and the policy programmes (agriculture, fisheries, research etc.) in cooperation with authorities in the member countries.

Guaranty Trust Bank

Guaranty Trust Holding Company PLC also known as GTCO PLC is a multinational financial services group, that offers retail and investment banking, pension management, asset management and payments services, headquartered in Victoria Island, Lagos.


ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.

Intesa Sanpaolo

ntesa Sanpaolo, the leading Italian banking group, offers its services to 11.1 million customers through a nationwide network of approximately 4,000 branches and a market share no lower than 12% in most regions.
The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North Africa, with approximately 1,200 branches and 7.8 million customers in 12 countries. Intesa Sanpaolo is also present in 29 countries in support of its corporate customers’ cross-border business.

Komerční banka

Komerční banka is a major Czech bank and the parent company of KB Group, a member of the Société Générale international financial group.

mBank S.A.

mBank SA, set up in 1986, and originally BRE – Bank Rozwoju Eksportu, is Poland's fourth largest universal banking group in terms of total assets and loans, and fifth by deposits at the end of September 2016.

The Investing and Savings Alliance

The Investing and Saving Alliance (TISA) is a unique and rapidly growing membership organisation. Our mission is to work with our industry members to improve the financial wellbeing of all UK consumers to deliver practical solutions and devise innovative, evidence-based strategic proposals for government, policymakers and regulators that address major consumer issues.

TISA membership is representative of all sectors of the financial services industry: We have over 240-member firms involved in the supply and distribution of savings, investment products and associated services, including the UK’s major investment managers, retail banks, insurance companies, pension providers, online platforms, distributors, building societies, wealth managers, third party administrators, Fintech businesses, financial consultants, financial advisers, industry infrastructure providers and stockbrokers.

Bank Vontobel AG

We are Vontobel. What do we stand for, and how do we do what we do?

At Vontobel, we actively shape the future. It’s up to us to create and exploit the right opportunities for our clients. We relentlessly question the achieved and strive for improvement to exceed our clients’ expectations.

As a globally operating financial expert with Swiss roots, we specialize in wealth management, active asset management and investment solutions. The Vontobel families’ close ties to the company guarantee our entrepreneurial independence.

Global Legal Entity Identifier Foundation (GLEIF)

Established in June 2014, the Global Legal Entity Identifier Foundation (GLEIF) is a not-for-profit organization created to support the implementation and use of the Legal Entity Identifier (LEI). We enable smarter, less costly and more reliable decisions about who to do business with.

GLEIF manages a network of partners, the LEI issuing organizations, to provide trusted services and open, reliable data for unique legal entity identification worldwide. GLEIF also makes available the technical infrastructure to provide, via an open data license, access to the full global LEI repository free of charge to users. The Global LEI Index is the only global online source that offers open, standardized and high quality entity reference data.

Interested parties can easily search the complete LEI data pool using the web-based LEI search tool developed by GLEIF. Taking advantage of the Global LEI Index empowers market participants to cut costs, simplify and accelerate operations and gain deeper insight into the global market place.


We offer a number of sponsorship options designed to meet your strategic goals. If you are interested in seeing our detailed sponsorship packages, please contact our sponsorship team [email protected]



To be announced soon